Due to the current pandemic, we are experiencing delays with our fulfillment center and shipping carriers. We are working to take the necessary precautionary measures to protect everyone that works for and with us while complying with social distancing best practices.
Shipping on orders may be delayed, but we are doing our best to get them to you as quickly as possible. We really appreciate your patience and flexibility during these difficult times. The email you received with tracking information is the best source for updates and the timing of your order. Your order may see various stops along the way—rest assured that your package is making its way to you.
We want to assure you that any shipping delays will not impact your return or exchange time frame. All returns and exchanges are based on the date your order was delivered. If you have additional concerns impacting your ability to return or exchange your order due to the COVID-19 pandemic, please let us know and we will work with you. We thank you for your patience and apologize for any inconvenience. It'll be worth the wait.
Our free ground shipping typically takes 5-10 business days and is always free for all orders placed for over $250.00. You can track your order on your account page or with the Order Status Finder.
Free Ground Shipping: 5-10 business days (orders placed by 9am PST endeavor to ship the same day).
*Any orders placed after 9am PST on Friday will endeavor to ship out on Monday, barring any national holidays.